support site that we'll be using for tech problems, website issues, and help with Aviary applications.
If you've used our "contact us" link lately, you've already gotten a taste of it, since this allowed us to communicate with you through the support site instead of through emails like we used to do. But what you may not know is that we've also set up a nice forum system over there full of help resources like FAQs, feature requests, and troubleshooting.
Our existing forums will not be going anywhere, but our hope is that we can free up the Aviary forums for fun stuff like collaboration, creation tips, challenges, and editing techniques.
You can access the support site from Aviary.com through the Help link at the top of the page. Feel free to browse the help resources, ask us a question by submitting a new request, or check your existing requests if you've submitted a question already. The support site will automatically recognize you if you're logged into Aviary (just click the login link at the top to make this happen).
We're very excited to be rolling out this new support system, and hope it'll encourage you guys to keep up the great feedback that you're known for!]]